Cancelation by Nittany Valley Sports Centre

Weather Cancelation – If an event/program/class/training session, etc. is canceled by The Centre due to weather, every effort will be made to provide a makeup date and time.  If a makeup session is not possible for whatever reason, the account credit will be provided.  No refunds will be provided for weather-related cancellations.

Cancelation by The Centre for reasons other than the weather – If an event/program/class/training session, etc. is canceled by The Centre for a reason other than weather, every effort will be made to provide a makeup date and time.  If a makeup session is not possible for whatever reason, either an account credit or refund will be offered with the decision being made on a case-by-case basis.

Cancelation by the Customer

Prior to the start of a Program – A cancelation made by the customer two or more weeks* prior to a program start date can receive a full refund or leave the funds as an account credit to be used at a later date**.  Cancelations made less than two weeks prior to a program start date will have the funds converted to account credit to be used at a later date**.  Refunds will not be provided for cancelations less than two weeks before the start of a program.

After the Start of a Program – No refund or account credit will be provided for cancelation on the day the program starts or any date thereafter.

* Some programs may have different cancelation policies.  Please see the individual program description for details.

** Account credit remains available for customer use for up to 18 months.